4.0 Labs · Privacy & Security
Security From The Start.
Responsible information handling applies to the materials you add, school information collected through supported connections and text you choose to share with AI study tools. Review the relevant notice and permissions before using each feature.
Careful With Your Family’s Information.
Student information has a purpose.
Our policy limits school information to the service uses described in our Privacy Policy. It prohibits selling student records or using them for targeted advertising.
Follow The Instructions For Your Connection.
Supported connections can use different access methods. Review the connection-specific instructions, required permissions and information-handling notice before providing access. Never send a school password or sign-in code in a support message.
A connection built on clear responsibilities.
A subscription does not replace required parent, eligible-student, school, School District or platform authorization.
Clear information, clear expectations.
Available records depend on the school app and permissions granted. Connecting one app does not guarantee access to every record or another app.
What information is involved?
The Command Center’s purpose is to organize available schoolwork for the authorized family. Different parts of the service need different information.
Family and account information
Account and student information supports enrollment and separate family views. The current service also stores the assignments, notes, due dates and selected files you add. Only upload materials you have permission to use.
Connection and service information
App requests record the school and platform details you provide. Supported connections require their own access checks and permissions. Billing providers handle payment details, while other service providers support the functions described in our Privacy Policy.
Our Privacy Policy identifies providers and describes information uses. A provider’s involvement does not mean it receives every student record.
Your family’s privacy choices.
You can ask to review information, request a correction or deletion, or stop future collection. Use our support form and choose “Privacy Request” as the subject. Please do not include passwords, full payment details or sensitive school records in your initial message.
Stopping updates and deleting information
Disconnecting a school connection, deleting stored information and closing an account are different requests. Tell us which outcome you need so the scope is clear.
Privacy and billing are separate
Stopping school access does not automatically cancel a subscription. A deletion request may involve records with different retention requirements, including limited billing or legal records.
A shared responsibility with schools.
Our API model keeps School District and platform permission central to school access. Before activating a School District integration, the permitted connection, participating families and intended information uses must be established with the school and its providers.
COPPA concerns children’s online privacy; FERPA concerns access to and disclosure of education records. The applicable responsibilities depend on the service and school relationship. A data protection agreement describes the parties’ commitments; it does not replace those responsibilities.
Explore School & School District CollaborationPractical answers.
Do API connections require sharing a school password with 4.0 Labs?
API sign-in takes place with the school or its sign-in provider. Other supported connection methods have separate instructions. Review the notice for your connection, and never send passwords or sign-in codes through email or a support form.
Does a school connection provide every message and grade?
No. Availability depends on the app, connection and granted permissions. Schoolwork and official grades can come from different sources.
How do I ask about retention, providers or security?
Contact Support with your question. Do not send school passwords or private student records. Our Privacy Policy explains retention, providers and privacy requests.