Your support request · Next steps
We’re Here To Help. Here’s What Happens Next.
Your request reaches our Support Team when you send the email. If you have only filled out the form, open your email app and press Send to finish.
1. Check that your email was sent.
Look in your email app’s Sent folder for your message to support@fourpointolabs.com. If it is still in Drafts, open it and send it.
2. Look for our reply.
We aim to reply within 24 hours after receiving your message. Check your inbox and spam folder. We may ask for a few more details to help solve the problem.
3. Keep the conversation together.
Reply to the same email if you need to add anything. Never send school passwords, sign-in codes, card numbers or private student records.
If your email app did not open, write directly to support@fourpointolabs.com. A visit to this page does not send a request.